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Accessing Webmail

As part of your email service, we provide a secure, always-online web portal where you can sign in to manage, view, and send emails.

1

Open your web browser and go to

2

Enter your full email address as the username and the password as supplied to you

3

Upon first log in you will be presented with a settings page (you can revisit this any time) - Feel free to modify any basic settings like auto responses, email forwarding, update your password etc

4
Accessing your inbox

Roundcube is the name of your email inbox, in the top left tick "Open my inbox when I log in" to bypass the settings screen if you wish, then the blue "open" button to launch the inbox app in your browser

5

Once you are in to your inbox, you should visit the settings panel > composing messages option then compose HTML messages for a cleaner email experience. There are of course many other settings including setting up of emails signatures etc all done from this setting window.

6

Finally, click "Compose" in the top left to start sending your first email

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Connecting Email to Outlook using IMAP

1

Locate the Outlook application on your device and open it

2

Depending on Outlook version, you may have to access Tools > Accounts or View Settings > Accounts

3

Press the + or click Add New account

4

Type in the email address of your new account

5

In the the email type selection, choose IMAP

6

Using the details on this page, start to populate the username / password and server settings

7

Make sure you specify 993 as the inbound and in advanced settings 465 as the outbound port number. To set the outbound details, you may have to press show advanced settings.

8

Once all details for inbound, outbound are populated, press add account

Your dedicated IMAP settings

Username: YourName@
Password: Use the email account’s password as supplied to you
Incoming Server:

mail.

IMAP Port: 993

Outgoing Server:

mail.

SMTP Port: 465

IMAP and SMTP require authentication.
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